Transport service

The ambitious investment plan to renew our rolling stock and the possibility of dedicated rentals, will allow us to respond promptly to the continuous evolution of the market, positioning the Mercitalia Rail wagon fleet in a top position in Europe.

Our wagons

Providing punctual, safe and high quality transport is not just the aim of Mercitalia Rail’s activities, but also its way of working to serve industry. In order to achieve these goals, we are constantly committed to the improvement of some essential factors such as reliability, assistance and customer information, as well as the renewal of our rolling stock.

The investments made in this sector and our long experience enable us to offer a wide range of wagons providing an adequate response to the growing requirements of our customers.

Complete train

Every day, with block trains, programmed in collaboration with our customers, large volumes of goods are hauled on the domestic and international market: steel products, raw materials, petrochemicals, chemicals and cereals, just to name a few.

A complete train have the following advantages: a customised product (links, timing, frequency of transport, accessory services), the possibility of hauling up to 1,000 tons of freight in one single shipment. Regularity and reliability of shipments, logistics solutions based on production cyclesand a widespread transport network.

Transport programs

This is the ideal product for customers who haul large volumes of freight on fixed connections. With this type of complete train, planned on an annual basis, you can count on designed departure and arrival times. For those opting this product, the advantages include high reliability, regularity and low prices. Thanks to the planning of transport, Mercitalia Rail can offer customers a high quality service at a competitive price.

Planning can be revised during the year to update transport requirements depending on market changes. Every month (except October and November), changes can be made to the agreed annual programme for a maximum of 10% of the planned trains. Customers can request the start-up of new transport services and changes to the existing ones, such as running the train on a different day, or changes in some of the characteristics, while maintaining the time schedule provided by the company managing the infrastructure.

The programme of annual complete trains can also be integrated by: additional weekly or daily trains, and additional complete trains on already existing services, to complete the offer to customers, and satisfy unexpected or last-minute transport requirements.

Mercitalia Rail ensures the quality of the service sold, in terms of respect of the agreed programmes, flexibility and capacity to respond to requests for changes of and/or additions to the programme, as well as respect for punctuality in making the transport available.

This product is designed for traffic affected by market fluctuation, hard to plan over the long term, for seasonal traffic, for peaks in sales or industrial deliveries. With advance notice of approximately 40 days, you can purchase periodical-seasonal planned complete trains for a minimum period of one month and for the duration required. For programmes lasting over 30 days, there is also the option of adding new transport services to the original programme.

The periodical-seasonal complete trains can also be integrated with additional weekly or daily trains, and additional complete trains for already existing services, in order to complete the range of customer services, thus also satisfying unexpected or last minute transport requirements.

Mercitalia Rail ensures the quality of the service sold, in terms of respect of the agreed programmes, flexibility and capacity to respond to requests for changes of and/or additions to the programme, as well as respect for punctuality in making the transport available.

This product is designed to satisfy occasional and unexpected transport needs as well as transport for customers who can only give short advance notice. The transport is planned on a weekly basis and can also be requested for several consecutive weeks.

If you have an unforeseen requirement for freight transport, Mercitalia Rail can, if the resources are available, organise the transport within two working days from your request.